Spotify is one of the largest music streaming services around the world with more than 140 million users. Although Spotify is equipped with lots of amazing features, it is unavoidable that you may encounter more or less Spotify problems. In this article, I would like to list some of those issues that may occur more frequently than others and show you the way to fix them.
- Adam Here repoting an issue I have been trying to fix for about 5 months now and never though of posting here on the Spotify help page. I'm currently using Spotify on my mac (was using) untill one day I loaded it up and just all of a sudden not loading. Here is a picture of what it looks.
- Question: Q: Mac won't boot. Infinite loading screen. OS X reinstall not working. 13' MacBook Pro, Early 2011, 2.3 GHz i3, 8GB RAM, 320GB HDD.
For Windows and Mac, you need to open Spotify Settings and choose 'Edit Preference Enable hardware acceleration'. If it fails, uninstall Spotify and install this program again. For iPhone or Android, try logging out and back in at first. If it fails, restart the device and try again. Step 1: Force shut down the Mac that is frozen on the loading screen. Step 2: Press Shift+Control+Option on your keyboard and press the power button at the same time. Step 3: Hold these keys for 10 seconds. Step 4: Release the keys. Step 5: Press the power button again to turn on your Mac. Reset SMC when Mac Mini, Mac Pro and iMac stuck on loading screen. Spotify is a digital music service that gives you access to millions of songs.
1. Spotify Cannot Start
This problem will appear when you try to launch your Spotify after installing but just find it is crashed. It seems that this issue has troubled users for times, therefore, I will provide you with the solution below:
(1) After downloading the Spotify Installer, save it to your computer.
(2) Start the installer then select Properties.
(3) Choose 'Compatibility', check the box of 'Run this program in compatibility mode for:' and select 'Windows XP (Service Pack 3)'.
![Infinite loading screen spotify mac app Infinite loading screen spotify mac app](/uploads/1/3/4/1/134145467/130394835.gif)
(4) Click Apply.
2. Spotify Failure to Stream
You have already collected or bought songs with a premium account but it appears a box of 'Can't play the current track' or 'You're offline' while you are totally online. In many cases, these Spotify streaming errors are resulting from your home network or your device. Follow the steps to fix this problem:
(1) Open the Airplane mode of your device and then turn it off.
(2) Reopen the device you use to stream Spotify.
(3) Reinsert the wireless router.
(4) Unplug the modem from your Internet for 30 to 60 seconds.
(5) Put the router to a higher place to secure the WiFi router not covered by other items.
3. Spotify Stuttering
You may come across with the problem that you can listen to Spotify music but it is intermittent, which makes you crazy.
Spotify Pc Black Screen
For Windows and Mac, you need to open Spotify Settings and choose 'Edit > Preference > Enable hardware acceleration'. If it fails, uninstall Spotify and install this program again. For iPhone or Android, try logging out and back in at first. If it fails, restart the device and try again. Or you need to delete the app and reinstall.
4. Spotify Cannot Connect
There probably exists that you are able to use other apps and visit websites but just cannot connect to Spotify. The solution is as below.
(1) Make sure you can connect to cellular data when disconnecting to WiFi, which narrows the problem.
(2) Force close the Spotify and restart it.
(3) If step (2) fails, restart your device.
(4) Log out the Spotify account and log in again, or you can uninstall it and reinstall directly.
5. Delete Spotify Playlists Accidentally
Very often you may carelessly delete a Spotify playlist. Well, you can use the Spotify website to recover it.
Login the Spotify account and then click on 'Recover playlists > Restore'. There will not appear one playlist you deleted right now but in the future. Next time you enter this page, click 'Restore' to recover it to your account.
6. Spotify No Sound
When you open Spotify and want to play music now and then, but just find that there is no sound coming out. Check out the following method to the solution.
(1) Check the volume of the Spotify on your device to make sure it is not muted.
(2) On Mac, you need to press the 'Option' and click on the 'Speaker' so as to connect the right output device.
(3) On iPhone or Android, ensure your system volume is up without connecting Bluetooth headphones. In addition, clear your headphone jack with compressed air to unclog them.
7. Remove Spotify Offline Devices
You may extract music from Spotify with a Premium account and keep music offline by downloading to your devices. However, there are three devices limited for you to keep Spotify music. So, how to remove an unused Spotify offline devices to clear a new space?
Enter your Spotify account page and click Remove to remove device out of the list. while for the offline device, you can only keep 3,333 songs or you may not be able to listen to music.
8. Cannot Add Local Files to A Playlist
You desire to add your own music in the Spotify playlists thus you can listen to it everywhere, follow the guide mentioned below and you can fix this trouble.
(1) Enter 'Edit (Windows) or Spotify (Mac) > Preferences > Local Files'.
(2) Search your iTunes files or your Music Library, or directly to the destination of your saved music.
(3) Add local files to your Spotify playlists.
9. Cannot Download Spotify Music for Offline Playback
You can download Spotify songs for offline playback but it just cannot under some circumstances.
First, you must be aware that there is a limitation of 3,333 songs for synchronization to each device, and for you exceeding the limits, you aren't able to download any more songs unless you delete some songs.
Second, open the 'Available Offline' switch will slowly delete its content, however, for fast solving this problem, you should delete the cache.
10. Cannot Add More Tracks to Your Music
There is a limitation on storing songs on Your Music so that you cannot add as many songs as you want. Some of you may be angry about that, but I want you to cool down and look for the following solution.
You are able to create a new playlist named 'Library' and add music you like there. After the 10,000 song limitation, you can create 'Library 2', 'Library 3' and so on. Add all of these libraries into File > New Playlist Folder, and you can see all the music within it.
In a word, there are 10 common Spotify problems and each of them has the method to fix. However, in order to avoid some unexpected issues, here I would like to recommend you to back up your Spotify Music with TuneFab Spotify Music Converter. If you want to listen to Spotify music at any time and everywhere or in case of the out of service for Spotify or unconnected to the Internet, TuneFab Spotify Music Converter is the best choice for you to listen to music easily.
Apple Music is an awesome music streaming service that provides more than 60 million songs for the audience. It is not doubt that Apple Music is one of the best music streaming services around the world, but it doesn't mean that it has no drawbacks. Usually when you have been using the Music app for a while, you will start facing all sorts of annoying issue, such as 'Apple Music not loading library' or 'Apple Music is stuck at syncing library'. (Related Reading: most reported Apple Music problems & solutions)
Situation A - 'It seems that Apple Music is stuck on loading library. I open the Music app after I restore my iPhone X and it always shows 'Loading Library', 'Loading Playlists' in the music section. How can I fix it?'
Situation B - 'My Apple Music library is suddenly stuck at loading. When I go to 'For You/Browse/Radio/Search' tabs, it keeps showing the 'Loading Library' spinning wheel. I tried leaving my phone on for hours but still nothing changes.'
Now you should know that you are not the only one who have this Apple Music trouble. Wondering if there is a solution to fix it? You've come to the right place! Here're are the 9 possible solutions that we suggestion. Try out and see if they are useful!
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Why Apple Music Is Stuck at Loading or Syncing Library?
You probably feel clueless when this issue suddenly appears, and then become frustrated when you've done everything you can think of yet the issue remains. Yes, same here. That is exactly why we want to write this post, to help you figure out what happen and most importantly, what to do next.
Let's first take a look at the possible factors that might causes the Apple Music not loading issues.
- You have a large music library, and it always takes forever to load the music library every time you open Music app.
- Your internet connection is unstable or unusable.
- A bug after installing the latest version of iOS.
- You've switched to another Apple ID.
- You've just renewed your Apple Music membership.
- Not enough memory on your device. (It causes the issue that most of the albums won't load artwork)
![Full Full](/uploads/1/3/4/1/134145467/181399126.jpg)
Then, how to fix the issue exactly? The followings are the overview of a few solutions to fix the Apple Music won't load library bug:
- Restart your iPhone or Android smart phone
- Check your network connection
- Turn Sync Library off and on
- Reset all settings
- Search a song in library then play it
- Sign out of iTunes and App Store then sign back in
- De-authorize computer and re-authorize it again
- Do nothing and wait until the next day
- Use an alternative music app
You might already try some of the solutions above, if that's case, you can go to Most Reported Apple Music Problems & How to Fix Them to get more fixes. If not, continue reading this post because we will show you how to perform each of the solution step by step in the next parts.
Spotify Mac Download
9 Solutions to Fix Apple Music Library Won't Load
Solution 1: Restart your iPhone or Android smart phone
To Restart iPhone X or 11: Press and hold the volume button and side button for 2 seconds > swipe the 'Slide to power off' to turn off the device > press and hold the side button to turn your iPhone back on. (Learn how to restart iPhone SE, 8, 7, 6, 5 or earlier.)
To Restart Android: Press the power button on your Android phone for at least 2 seconds> tap 'Restart' option on the screen to reboot the device.
Solution 2: Check your network connection
If you are streaming Apple Music online via Wi-Fi or cellular network, make sure the network connection is stable and fast. You can use this way to test your network: open another app on your phone such as Facebook to see if it can load the content successfully. If not, then try turn on and off the airplane mode (Settings > Airplane Mode) to refresh the network connection on your device.
Solution 3: Turn Sync Library off and on
If you have a large music library, it might take longer time, faster speed and larger storage space to upload or sync your music library across your devices. When Apple Music is stuck at syncing your library, try fix it by turning 'Sync Library' (Go to Settings > Music > turn on Sync Library). You can also use this method to fix issues like Apple Music Library Missing or Apple Music Item Not Availabe.
Solution 4: Search a song in library then play it
This solution is provided by a user who had experienced the similar issue previously. Before you try this method, make sure that your device is connecting to internet.
Solution 5: Sign out of iTunes & App Store then sign back in
Another solution that you may want to try is sign out and in iTunes & App Store. Apple Music is a service that requires Apple ID verification. When there is an error in connecting your Apple ID with the Apple Music server, you are not able to access your Apple Music services. Here is how you can solve this issue:
On your iPhone/iPad/iPod touch: Settings > iTunes & App Store > Apple ID > Sign Out > Sign in with the Apple ID and password.
Solution 6: Deauthorize computer and reauthorize it again
Sometimes you might have trouble accessing your music library in iTunes from a Windows or Mac computer. We recommend you try to de-authorize your iTunes account on the computer first and then authorize it again. iTunes will be automatically syncing your music library.
Also, you should make sure that Sync Library is turned on:
On Mac: Open Music app > Music > Preferences > General > select Sync Library and turn it on > click OK.
On PC with iTunes for Windows: Open iTunes > Edit > Preferences > General > turn on Sync Library > click OK.
Solution 7: Reset your iPhone/Android Phone
Still unable to resolve this annoying problem? You can try resetting your device to factory settings. This can basically fix almost all issues on your iPhone. But you'd better backup your iPhone data first before you start the resetting process in case of data loss.
Solution 8: Do nothing and wait till the next day
When all solutions fail, the only thing that you can do is leave it alone and wait until the next day. Hopefully the issue will be disappeared like it doesn't exist at all.
Infinite Loading Screen Spotify Mac Free
Solution 9: Use an alternative music app
Using an alternative music app such as Spotify seems like a great idea too. Compared with Apple Music, Spotify supports more platforms and it also offers a free version which allows you to stream millions of songs for free. (Want to know more differences between them? Check out this post - Apple Music vs Spotify comparison)
Conclusion
It's common to run into all kinds of troubles when listening to music online, such as music not loading, music not playing smoothly, etc. If you have enough storage space on your iPhone, I highly recommend that you download and store the Apple Music songs on your iPhone, then you can play them whenever you want without bugs or errors.